Cookie Policy
Waterhouse Funeral Directors & Heathfield Funeral Directors
Trading Division of West and Coe Limited
This Cookie Policy explains how Waterhouse Funeral Directors & Heathfield Funeral Directors (“we”, “us”, and “our”) uses cookies and similar tracking technologies on our website: waterhousefunerals.co.uk. It details what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
- Definition: Cookies are small text data files placed on your computer or mobile device when you visit a website.
- Purpose: They are widely used by website owners to make websites work efficiently, secure platforms, and provide analytical reporting information.
- First-Party Cookies: Cookies set directly by us.
- Third-Party Cookies: Cookies set by parties other than us, enabling third-party features or functionality on our website (e.g., embedded videos or analytics tools).
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons:
- Essential Operations: Some cookies are technically required for our website to operate safely and correctly.
- Performance and Functionality: These track user behaviour to help us enhance website speed, design, and user experience.
- Analysis: We use analytics cookies to understand how visitors interact with waterhousefunerals.co.uk, such as which pages are visited most frequently, helping us improve our information and bereavement resources.
3. Categories of Cookies We Use
The specific types of cookies served through our website and the purposes they perform are outlined below:
- Strictly Necessary Cookies
- Purpose: Essential to provide you with services available through our website and to use its core security features.
- Consent: These cannot be turned off because the site cannot function safely without them.
- Performance and Analytics Cookies
- Purpose: These cookies collect aggregated data to help us understand how our website is being used (e.g., Google Analytics).
- Consent: Optional. You can accept or refuse these using our cookie banner.
- Functional Cookies
- Purpose: Used to remember choices you make (such as font sizes or region preferences) to provide a more personalised experience.
- Consent: Optional.
4. How Can You Control Cookies?
You have the absolute right to decide whether to accept or reject optional cookies.
- Cookie Consent Banner: When you first visit waterhousefunerals.co.uk, a pop-up banner will appear allowing you to select your preferences. You can alter these choices at any time.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject strictly necessary cookies, you may still use our website, though access to some functionality and secure areas may be restricted.
To manage your settings directly in your browser, please visit your browser’s official help page:
5. Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
6. Contact Us
For more detailed information regarding how we handle your personal data, please review our comprehensive Waterhouse Funeral Directors & Heathfield Funeral Directors Privacy Policy. If you have any questions about our use of cookies or other technologies, please contact our team:
- Email: enquiries@waterhousefunerals.co.uk
- Post: Waterhouse Funeral Directors
Mabel’s Cottage, High Street, Burwash,
East Sussex, TN19 7ET
Last Updated: 3 July 2026